If you forget to include your Investor ID when making a deposit, your payment might not be automatically allocated to your account. In such cases, our team will attempt to identify your deposit by matching the name provided in the payment details with the name on your Lonvest account. If the names match and the payment information is clear, your funds will be credited accordingly.

Please ensure that you always include your Investor ID in the payment reference to avoid any potential delays or complications with processing your deposit.